Cancellation/Refund Policy
1. Cancellation Policy
- Orders can be canceled within 24 hours of placing the order by contacting customer support at +919994447029.
- After this period, we may have already processed your order for shipment, and cancellation may not be possible.
2. Refund Policy
- We offer refunds for products returned in their original condition within 7 days of purchase.
- To initiate a return, please contact customer support at +919994447029 to obtain a Return Merchandise Authorization (RMA) number.
3. Eligibility for Refunds
- Refunds are issued to the original payment method used during the purchase.
- Items must be returned unused, with all original packaging and tags intact.
4. Non-Refundable Items
- Certain items are non-refundable, including personalized items.
5. Return Shipping
- Customers are responsible for return shipping costs, except in cases where the return is due to our error or a defective product.
- We recommend using a trackable shipping service or purchasing shipping insurance for high-value items.
6. Refund Processing
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
- Approved refunds will be processed within [number] days, and a credit will automatically be applied to your credit card or original method of payment.
7. Exchanges
- We do not offer exchanges at this time. If you need a different size or color, please return the original item(s) for a refund and place a new order.
8. Contact Information
- If you have any questions about our cancellation or refund policy, please contact us at [woodfurny@gmail.com/+919994447029.
9. Changes to Policy
- We reserve the right to update or modify our cancellation and refund policy at any time. Any changes will be effective immediately upon posting on our website.
